NGC Care office and team
About NGC Care

Nurturing Growth & Compassionate Care

Since 2025, we've been connecting exceptional care professionals with outstanding care providers, making a real difference to lives across the UK.

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Our Story

Nurturing Growth & Compassionate Care Ltd (NGCC) was incorporated on 15 January 2025, founded by Elfleda Akoto with a clear mission: to raise the standard of healthcare recruitment across the UK. Too many agencies treat care staffing as a transactional process, overlooking the profound impact that the right staff member can have on a resident's life.

Based in Reading, UK, we set out to do things differently from day one. We invest in rigorous compliance processes, genuine candidate development, and building lasting partnerships with care providers who share our commitment to quality.

While our roots are in Reading and Berkshire, we proudly cover the whole of the UK — serving supported living services, family assessment units, and mental health services nationwide. Every professional we place has been through our comprehensive vetting and training process.

NGC Care team providing compassionate care

Our Mission & Values

Our mission is simple: to improve the quality of care across the UK by connecting exceptional people with outstanding care providers.

Compassion

Every decision we make is guided by genuine care for the people our staff support.

Integrity

We operate with transparency and honesty in every client and candidate relationship.

Excellence

We set the highest standards for recruitment, compliance, and service delivery.

Partnership

We build lasting relationships founded on trust, collaboration, and mutual success.

Innovation

We continuously evolve our processes to meet the changing needs of the care sector.

Respect

We value diversity and treat every individual with dignity and professionalism.

Meet the Founder

The driving force behind NGCC's mission to transform care through compassion and excellence.

Elfleda Akoto, Founder & Director of NGC Care

Elfleda Akoto

Director & Founder

NGCC was founded by Elfleda Akoto with a clear vision: to deliver compassionate, nurturing, and therapeutic care that creates meaningful and lasting change in people's lives.

With over seven years of experience in the UK care sector, Elfleda has dedicated her career to supporting vulnerable young people and adults with complex needs, including care leavers, asylum seekers, individuals with mental health needs, autism, and learning disabilities.

Her leadership experience includes senior management within supported living services, where she oversaw multiple homes, led safeguarding and compliance, supervised multidisciplinary teams, and ensured the delivery of safe, high-quality therapeutic support tailored to each individual's unique needs.

Supporting a close family member living with cerebral palsy gave Elfleda firsthand understanding of the patience, consistency, empathy, and resilience required to provide truly meaningful support. This experience shaped her belief that care should go beyond meeting immediate needs — it should be nurturing, therapeutic, and focused on helping individuals grow in confidence, independence, and emotional wellbeing.

“For Elfleda, care is not simply a profession — it is about nurturing growth, restoring dignity, and creating positive change.”

Our Journey

Jan 2025

Incorporated

Nurturing Growth & Compassionate Care Ltd officially incorporated as a specialist care recruitment agency.

2025

Regional Focus

Established strong partnerships with supported living providers across Reading, Berkshire, and beyond.

2025

Service Expansion

Expanded into supported living, mental health services, and domiciliary care recruitment.

2026

National Reach

Growing our network to serve care providers across the whole of the UK.

Accreditations & Compliance

NGC Care is committed to operating at the highest standards of regulatory compliance and professional excellence.

CQC Regulation 18 & 19 Compliant
REC (Recruitment & Employment Confederation) Member
Information Commissioner's Office (ICO) Registered
Cyber Essentials Certified
Care Certificate Aligned Training Provider
Living Wage Foundation Employer

CQC Compliant

Full compliance with Regulation 18 & 19

Enhanced DBS

All staff undergo enhanced DBS checks

Care Certificate

Training aligned with Care Certificate standards

24/7 Support

Round-the-clock availability and rapid response

Expert Team

Specialist care sector recruiters

Quality Assured

Rigorous vetting and quality processes

Ofsted Compliant

Meeting Ofsted standards for children's services

Join Our Journey

Whether you're a care provider seeking exceptional staff or a care professional looking for your next role, NGC Care is here for you.