Domiciliary Care Worker

Domiciliary Care Worker Job Description

Role Purpose

A Domiciliary Care Worker provides high-quality care and support to individuals in their own homes, enabling them to maintain their independence, dignity, and quality of life. The role involves assisting with personal care, daily living activities, emotional wellbeing, and social inclusion while promoting choice and independence.

Key Responsibilities

• Provide person-centred care tailored to individual needs and preferences.
• Assist with personal care, including washing, dressing, grooming, and toileting.
• Support individuals with mobility and safe movement around their home.
• Assist with meal preparation, nutrition, and hydration.
• Support with medication administration or prompting in accordance with care plans and policies.
• Help with household tasks such as light cleaning, laundry, and shopping.
• Provide companionship and emotional support to reduce isolation and promote wellbeing.
• Accompany individuals to appointments, social activities, or community events when required.
• Observe and report changes in an individual’s physical, emotional, or mental wellbeing.
• Maintain accurate records and documentation of care provided.
• Follow safeguarding, health and safety, infection control, and confidentiality procedures.
• Work collaboratively with families, healthcare professionals, and other support services.

Essential Skills and Qualities

• Compassionate, caring, and respectful attitude.
• Excellent communication and listening skills.
• Ability to build positive and trusting relationships.
• Patience, empathy, and a person-centred approach.
• Reliability, punctuality, and professionalism.
• Ability to work independently and use initiative.
• Good observation and reporting skills.
• Understanding of dignity, respect, and confidentiality.
• Ability to remain calm under pressure and respond appropriately to emergencies.
• Commitment to promoting independence and choice.

Desirable Skills and Experience

• Previous experience in domiciliary care, health care, or support work.
• Knowledge of safeguarding adults and children.
• Understanding of dementia care, learning disabilities, mental health, or complex care needs.
• Care Certificate or NVQ/QCF Level 2 or 3 in Health and Social Care, or willingness to work towards.
• Medication administration training.
• Full UK driving licence and access to a vehicle, where required.

Core Values

Domiciliary Care Workers should demonstrate:

• Compassion and kindness.
• Respect for dignity and individual choice.
• Integrity and professionalism.
• Accountability and reliability.
• Commitment to person-centred care.
• Inclusion, equality, and respect for diversity.